Data We Collect and Why We Use It
When you open an account, we collect the details you submit — your name, contact information, and the mobile wallet details linked to your deposits or withdrawals. If you transact via bKash, Nagad, or Rocket, we record the transaction reference and amount so we can match
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payments to your account wallet and resolve any disputes. We also collect device and session data — your browser type, IP address, and pages visited — to keep your session secure and detect unusual activity. None of this data is sold or rented to external marketing
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companies. We share payment data only with the specific payment processor handling your transaction, and we share account verification data only where local law or our platform's fraud-prevention process requires it. We retain your account data for as long as your account remains active and for
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a period after closure as required by applicable regulations in the regions where we operate. You have the right to request a copy of your data or ask us to delete it — subject to any legal hold that applies in your eligible region. Access to
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our platform and the rights described here depend on your local law and the regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.